Panasonic NN-SB458S Compact Microwave, 0.9 cft, Stainless Metal

Equipment
My microwave works perfectly fine you just have to push the key button to unlock the microwave door.

Good smallish unit that has limited features
When did microwaves start becoming the size of small cars? That’s what I wondered when checking out the dimensions on all these units. My apartment kitchen is a postage stamp sized affair with less counter space than a camper. I had an old Panasonic microwave that fit the small space I have for one and lived a good long life of 20 years dutifully heating Lean Cuisines and heating up forgotten cups of coffee. It just up and quit one day. The nerve! This replacement unit doesn’t live up to the old unit in that it does NOT have one touch cooking. The old unit you could just press “start” and it would start cooking for one minute. If you pressed “start” again it would add another minute and so on. This unit you have to enter in the time and then hit start. There’s a “quick 30 seconds” button – but that just puts 30 seconds on the clock and then you still have to hit “start”. There’s a mysterious “more” and “less” set of buttons that do not appear to add more or less time to cooking – but I’m sure they serve some purpose to a higher function that I am not interested in. I know the whole one touch issue makes me appear unbearably lazy – but you get used to a feature and then it’s gone and somehow that a few more button presses seem like punishment for wanting to heat something up. I simply want to put something inside the oven, close the door, start cooking with a touch or two, and then have it turn off with a solid beep. On the good side – it looks lovely and will work with both a black-themed or stainless-themed appliance set; it is small-ish and will fit in a tiny kitchen; it works well; it does not have a nagging beep that keeps reminding you to come back and get your stuff…one beep and then it’s all on you; and – finally, I no longer need a night light in the kitchen because the clock is so bright that I am sure they can see what time it is from space. Recommend!

keep the box, you will need it
Keep the box! i purchased this item on may 7th 2020 and received it on may 13th 20. not thinking i set it up and put the packaging into the recycle bin, small apartment, no place for an extra box. it’s been used probably once a day since i set it up. about a week ago it stopped heating anything. my first thought was to return it but i no longer had the original packaging. i decided to try unplugging it then plugging it back in and to my surprise, it started working again. of course, that was short-lived and tonight i put my food in, turned it on, waited for the buzzer and got a plate of ice-cold food for my trouble. i tried the plug thing again, it took four attempts to get it to heat. that worked once and now the microwave is no longer functional. the light goes on, the food takes a ride but nothing gets heated. in short, the microwave is garbage, if you purchase it you will need to send it back in roughly a month or risk being out the money you spent along with what it will cost to replace it. if you’re smart you’ll just pass this microwave up all together it’s not worth the money or the aggravation.follow-up:lesson learned when looking at the reviews always start with the lowest first. those are the ones that tell you what it’s like to deal with all those involved when something goes wrong. it took an hour and 3 service reps, 2 just disappeared during the process, multiple attempts at securing a refund. first, they suggested have you tried plugging it in on another circuit. all my outlets in the kitchen are the same, which i explained. they have circuit breakers on the socket. well, the 1 and 2-star reviews mentioned they don’t work well when plugged into those. i don’t know which aggravated me more that they sell a product that won’t work on plugs routinely installed in kitchens for safety reasons or the thinly veiled implication that i should rearrange my kitchen to accommodate an overpriced poorly designed microwave. next came we’ll hand you over to Panasonic, well those 1 and 2-star reviews tell you how effective that is. yeah, i want to take however long to get a lemon fixed that will probably stop working just like it did before the repair. while I was writing my emphatic “no” reply serv. rep #1 took a permanent powder. Serv. Rep #2 came on after I signaled I was still there and proceeded to ask the questions I just answered because obviously he hadn’t read the conversation. i explained I wanted a refund and suggested he read the thread. he basically told me to hold on then disappeared just like serv. rep #1. enter serv. rep #3. yet again i state what i want and the reason i want it. he informed me that the 1-month return window had closed and i informed him i had the product just over a month, “READ THE THREAD!”, and it stopped working all after the window had closed. not that that really matters, you should get more than a month out of a microwave. after much discussion, the rep said it was resolved and i would get a refund. to make sure it wasn’t credit i said you do realize i will not be getting a replacement through amazon? he said that was fine then they told me they would send out a replacement that would take a week to arrive. hello! I’ve repeatedly asked for a refund, you said you were giving me a refund! why now would i agree to have a piece of crap replaced by another piece of crap? why after repeatedly telling you i needed to be able to get a microwave as soon as possible would they suggest that? why when you should be offering to overnight it are you showing me that you’re opting for the cheapest possible shipping method? Rep #3 told me to hold on. he finally got back to me, though, at this point, i was waiting for the entrance of rep #4. a one-time exception was being made and they were giving me a refund did i want it on an amazon card.?. you have to be kidding me! didn’t i just say i would not be purchasing a replacement on amazon? of course, i want it refunded to my original payment method! now to get my refund i have to find a box and packing material to mail back a piece of crap that belongs in the dump not refurbished for resale and labeled not in its original packaging. do i sound jaded?there really is only one way to handle a situation like this amazon llc. a refund with no further inconvenience to the customer. multi-billion dollar corporations can afford to eat the wholesale cost of faulty products that they shouldn’t be selling because well, they’re faulty. it shouldn’t take an hour, 3 reps, and multiple attempts on your part to mitigate potential losses, before the requested solution is finally agreed to, provided you are willing to be inconvenienced even further. all i can say is there’s only one thing here that sucks worse than that microwave and that’s how you chose to handle what should have been a simple refund.

Llevo dos semanas , hasta ahora todo bien.